About Paula

Publisher CPDforMe, Host CPD-LIVE, Producer MidCoastDigital

CPD for Me – Now available via Microsoft Teams

Today, we are excited to announce the launch of the CPD for Me Teams Library with access to over 100 leading Australian Barristers, Accredited Specialists and Legal Industry experts exclusive professional development and handouts all specifically tailored for law firms and lawyers is available via Microsoft Teams!

We have listened to Firm’s requests to be able […]

By |June 3rd, 2020|Uncategorized|Comments Off on CPD for Me – Now available via Microsoft Teams

2020 CPD Focus Survey

What do you want to learn and add to your CPD for Me library?

By |May 4th, 2020|Survey|Comments Off on 2020 CPD Focus Survey

Jeremy Streten – SMS Law

Jeremy Streten is a successful entrepreneur and lawyer applying his passion and experience to help entrepreneurs and small to medium sized business owners to succeed in their business so that they can live the life that they want to live.

With a 16 year legal background as a business lawyer and 8 of those years as a business owner, Jeremy has learnt a thing or two about business.

Jeremy has appeared on various television shows, podcasts and radio interviews. He also provides regular content for websites across Australia.

If you wish to contact Jeremy please email him at jeremy@jeremystreten.com or call him on 0467483444.

By |February 17th, 2020|Uncategorized|Comments Off on Jeremy Streten – SMS Law

Frank Downes | Juris IT

Frank Downs Exclusive CPD

Frank Downs Exclusive CPD

Click here 

Subscribe now to 2019 CPD sessions:

  1. Grow your Practice with Microsoft 365 <<preview session>> 1 CPD unit
  2. Cyber Security Update – Cyber Threats – Crime – Identity Theft <<preview session>> 1 CPD unit

Frank heads up Juris IT, which is dedicated to assisting law firms in securing IT and protecting company assets and data. 

Frank is a lifelong entrepreneur. Graduating with a law/commerce degree in 1989 from UNSW Frank took a position in the City of London with UBS, forming part of the team that managed the largest Microsoft Windows installation outside the United States.

Upon returning to Australia in 1992 Frank has been part of several successful IT services firms.  Some of the notable projects Frank has been involved with during his career include:

  • Prior to the advent of the internet IBM created its own private global internet.  Frank’s company wrote the email application that IBM used as the global remote connection program for its employees and key clients. This private network was sold by IBM for over $5 billion.
  • Support and provisioning of FACSys a network fax server, in the Asia/Pacific region, selected by Microsoft as their global faxing platform.  Frank’s company was the leading provider of network fax solutions in Australia and New Zealand.
  • Provision of the internal email communications application for the Jindalee Over The Horizon Radar Defence System.
  • Provision and support of the communications hardware selected by Hewlett Packard for its private network though out the Asia/Pacific region.

Since 2015 Frank has taken the expertise and experience gained in providing secure IT systems and communications capabilities to enterprise and applied this to the needs and requirements of legal practitioners.

Frank writes articles centred on cyber security and Office 365 for Lexis/Nexis and other publications.

As a balance to the technical nature of the IT world, Frank has a small farm in the Southern Highlands of NSW where he has been growing the French Black Truffle since 2002.

Qualifications/Accreditations

  • LLB/B.Com
By |February 17th, 2020|Experts|Comments Off on Frank Downes | Juris IT

CPD for Me Security Incident December 2018

“There are only two types of companies: Those that have been hacked and those that will be hacked.”  Robert S. Mueller, III, Director FBI made this famous quote but almost by the time he made the quote it was out of date – it should be ‘There are only two types of companies: Those that have been hacked and those that don’t know they have been hacked.” read more from Stephen Barnes, Byronvale Advisors

Page Updated 25th August 2020

CPD for Me website crashed on the 19th January 2019 where it had to be rolled back.  This occurred again in mid February 2019 with further investigations discovering an internal MidCoastDigital cyber attack with Envato account being accessed with username and passwords changed. where CPD for Me and DentistsCPD website theme and code was stolen which caused website code errors and automated process to cease.

CPD for Me do not store or save financial data or subscriber passwords.  We use PayPal and Stripe, both of which are secure third party payment gateways.  

We have not had one report of a subscriber CPD for Me account being compromised.  The current website is working in Chrome, Internet Explorer, Edge and Safari. Some subscriber accounts have had LogCPD issues.  Please advise any LogCPD or code errors appearing on any page so they can be rectified.

We continue to support web chat and you can also email support@cpdforme.com.au or schedule a 15 minute chat.

Our dedicated server hosting plan means that our websites are the only sites hosted on our server with limited access by authorised staff.  Cyber security has always been a priority.

We believe CPD for Me processes were not the cause of this breach and we have taken action to ensure and establish a dedicated hosted secure platform (again) for subscribers to access content and LogCPD to complete online CPD requirements. We are currently completing user testing on our new website which we commence beta testing late September 2020.

We have been working with Frank Downes, Juris IT, online platforms, cyber security experts, lawyers and Police and Cyber Crime Fraud Investigation.

Following an investigation with Juris IT, cyber security experts, we now have a better understanding of the impact of our 2018 cyber attack and want to provide as much context as we can to subscribers as it appears the intruder/s specifically targeted the removal of company assets, former client files and to cease automation.

Our first response was to:

  1. Secure cpdforme.com.au website and data
  2. Secure Envato Account
  3. Go on with the show – CPD-LIVE 2019 March Webinars which were conducted 7 days a week
  4. Contact (former) employee IT support staff on holidays who did not return to work or resign after holidays;
  5. Contact (former) MidcoastDigital client DentistsCPD who stated they believe we had an employee issue;
  6. Notify Police;
  7. Run audit and user reports;
  8. Update Lastpass user accounts and passwords;
  9. Contact Telstra and lock down Microsoft 365 Account;
  10. Contact Telstra and change WiFi password (replaced modem);
  11. Transferred CPD for Me to another dedicated server;
  12. Rolled back CPD for Me website from December 2018 backup;
  13. Advised subscribers to update email preferences;
  14. Published 2017-18 CPD for Me on-demand content only via Go1 Premium Platform to ensure continuity and availability (Large corporates and international firms)
    (CLICK TO ARTICLE  >> “CPD for Me is the provider Go1 clients seeking legal updates asked for”);
  15. Obtain legal advice

What did the attacker do?

  • 27th & 29th December 2018 accessed cPanel and audit reports clearly show IP address of former employee modifying websites and transferred former client website;
  • 30th December 2018 accessed LastPass Account and IP address of former employee exporting company and personal passwords;
  • 13th January 2019 an intruder accessed our Microsoft 365 Administration Account and set up inbox rules to cease email notifications of changes to key services;
  • 13th January 2019 intruder hacked our Website account and launched denial of service attack on CPD for Me;
  • 14th February 2019 accessed Slack account, one of our internal communications system accessed; and
  • Online Marketing Video Account was deleted and we lost 2017 – 2019 marketing and promo videos.
  • May 2020 Development website which was lost in initial attack became active and activated our plugins which ceased current website automation (again).

Our investigations continue with this deliberate attack with police and cyber crime fraud unit. 

What has CPD for Me done about it?

Ongoing investigations and legal counsel sought as we continue to invest heavily in security.

Our first priority was, and is still, to protect company assets and subscribers data.

  • Created a new Lastpass account and changed passwords again;
  • Adopted two step verification on sign-in with online accounts;
  • Created notifications for any account accessed or changed;
  • Installed a new modem;
  • Purchased new laptop and desktop;
  • Reset all other computers and devices back to factory settings;
  • Previous Telstra Microsoft Office 365 account locked
  • Purchased new mobile; and
  • Automate website and process again while we develop our new website.

Here’s what CPD for Me are currently doing:

  • Hired new team and completed integrity testing on all employees;
  • Implemented Juris IT Microsoft 365 Account with Azure P1 added device security protection;
  • Developing new simple and easy to use website – subscribe, click, watch & LogCPD;
  • Notifying our users: We want our subscribers to know that we do not store user passwords or any financial data. We use PayPal, a secure third party for all financial transactions;
  • Completing speaker reports and paying experts who opt in to receive shared revenue;
  • Report pages with errors due to ongoing code errors please advise us via web chat or email;
  • As a precaution, we’re encouraging everyone to be wary of suspicious emails. Attackers often use creative methods to trick you into handing over your personal information. If you do receive any emails that you believe are suspicious, do not click on them and do not respond. We encourage you to flag them with your email provider;
  • Use a password manager: We recommend you use a password manager such as Lastpass or Google Chrome to generate and remember a unique, secure password for each site you use; and
  • Prompting users to change passwords: We ask all users to reset their passwords set before the attack to change them.

A final word from Paula

  • We are proceeding with legal counsel, as stealing trade secrets and intellectual property is a crime. Trust is not a business strategy and conduct regular audit reports of online activities.

Thank you to our speakers and subscribers for their continued patience and support. I would like to thank Automation Agency, who have been our away team since 2016.  Their invaluable assistance to protect and move our websites so quickly to a new dedicated server truly was a blessing.  Their quick response to this cyber threat allowed us to transact in a safe and secure environment.

I would like to also thank our Australian team who assisted us to keep the doors open which included Bronwyn Pott who has been with me from the start in 2013 and Barbara, Luke, Jacob, Tracey, Frank, Sharn, Kate, Veronica, Hannah, Abel, Brandon and Jack – thank you for your time and efforts. 

This has been a personal attack at me and my family by a disgruntled employee.  I am deeply sorry that this has happened.  As a small business owner you depend on your team to do the right thing.  It has been so sad to speak with several subscribers who have also faced similar issues with staff or have been hacked.  I was alarmed to hear all their stories which included some lawyers closing down their practices.  Others are limping along and just trying to keep their doors open and recover.  Some of the cyber security incidents included staff walking out with precedents on USB, staff clicking on dodgy emails which resulted in trust funds being stolen ($200k to $13 million), viruses and devices being wiped with ransomware.

Everyone at CPD for Me has been on the receiving end of updates like this, and at a personal level we know how upsetting and downright devastating it can be. We want to rebuild and regain the trust you have given us, and will work hard to earn it.

That is why I have introduced the Cyber Security Series with Frank Downes in 2020.  I am so thankful for his assistance, guidance and support assisting me to effectively lock down our systems from further attacks.

“Cyber Security is No 1 must watch CPD in 2020 to make sure principals protect and secure their firm assets and intellectual property.” ~ Paula Gilmour

On a good note I have not had the opportunity to promote our students being a viable alternative to offshoring your marketing, social media and video productions.

Applications open now for firms, schools and students.
#SAKT (Support Australian Kids Too)
2020 Year 10 – 12 Remote Digital Media & Legal Studies Work Experience Program
Organised by MidCoast Digital (Social Media | Video Production)

Previously referred 2016-2019 as #SOYT (Support Our Youth Too)
Our Youth Our Future however students felt #SAKT was more appropriate for how they felt

I continue to have patience and faith, I trust you will too.  My motto is simplify, automate with no more than 4 intuitive steps. This year has been so bitter sweet, heartbreaking on both a professional and personal level as I thought I was assisting a friend develop his start up business yet was betrayed by two people I trusted.

2019-20 content produced is our very best from award winning experts and viewed by over 3500+ firms including international and tier 1 subscribers worldwide.

If you have any comments, suggestions further questions, please email me paula@cpdforme.com.au

My best

Paula Gilmour
Click here to schedule 15 minute chat to discuss

* I am eternally grateful for my family love and support.

By |July 29th, 2019|Uncategorized|Comments Off on CPD for Me Security Incident December 2018

Corporate Solutions

By |June 18th, 2019|Uncategorized|Comments Off on Corporate Solutions

Julian Siggins | Victorian Bar

Click here 

Subscribe now to  2019 Criminal Law Update recorded webinar on-demand 24/7 & on any device

Julian Siggins signed the Victorian Bar roll in 2011, and specialises in Criminal law and Equity matters.

Julian conducts defences in all types of criminal matters and has experience in cases involving sexual assault, conspiracy, corporate fraud, tax fraud, and drug offences. He is a current holder of an Indictable Crimes Certificate (ICC) from the Victorian Bar.

Julian also practices in Equity and Defamation matters with a focus upon the application of equitable remedies and defences in the areas of Trusts and Succession law.   He has appeared in matters involving the contest of Wills, Claims for provision from a deceased’s estate and Family Law matters involving the distribution of property, third-party loans and large trust structures.

Julian is a past contributor to LexisNexis online and has published articles on:

  • Wills & Probate
  • Succession – Family Provision;
  • Equitable Remedies;
  • Injunctions; and
  • Fraud & Misrepresentation (Cth).

Julian is also a past contributing author to  Annotated Criminal Legislation Victoria 2013 published by Bourke’s Criminal Law Victoria.

Qualifications/Accreditations

  • LLB; Grad Dip Legal Prac

By |February 28th, 2019|Experts|Comments Off on Julian Siggins | Victorian Bar

John Groarke | Mangement Consultant

On-Demand
Build Value to Sell   << preview session >>

Following a career at IBM, PwC, PW and Grant Thornton working-in and working-on those firms, John Groarke has enthusiastically mentored the consulting and advisory world – sole practitioners, boutiques, brand-name firms – since 2005. Known as Australia’s “Mentor to Consultants”, John helps consulting, professional advisory and services-oriented enterprises to confidently […]

By |January 29th, 2018|Experts|Comments Off on John Groarke | Mangement Consultant

Carl Taylor | Automation Agency

Over the past 15 years, he has built and sold 3 businesses, written a #1 business book, been featured in numerous media publications like the Sydney Morning Herald, Anthill, Business Day, The Age etc…

But what he’s most proud of…

Is that for his entire adult life he has had the freedom and the flexibility that business can provide through the […]

By |January 24th, 2018|Experts|Comments Off on Carl Taylor | Automation Agency

Michael Minter | Pitcher Partners

On-Demand
Law Firm Insights > Forward Thinking << preview session >>

Clients rely on Michael’s extensive experience in providing commercial business advice to organisations and the individuals behind the business.

His specialist skills in superannuation bring to clients the peace of mind that they have the right structure and financial plans in place to cater for their personal […]

By |January 22nd, 2018|Experts|Comments Off on Michael Minter | Pitcher Partners

David Bryson | Resolve Advisors

WATCH NOW – Effective Meetings – Tools and Tips
David is Senior Consultant to Resolve Advisors. As an ADR consultant he specialises in consulting in the public and tertiary sectors focussing on dispute resolution capacity building and change. He is a Conciliation Officer and head of Professional Development with the Victorian Accident Compensation Conciliation Service. He acts as […]

By |March 2nd, 2017|Experts|Comments Off on David Bryson | Resolve Advisors

Heather Crichton | PEXA Direct

WATCH NOW – Conveyancing Transformed: Readying your business for electronic conveyancing.
 

Heather is transforming the way property is transacted in her role as PEXA Direct Team Leader (VIC) for Property Exchange Australia Ltd (PEXA).

By |March 1st, 2017|Experts|Comments Off on Heather Crichton | PEXA Direct

Paula Gilmour | CPD for Me

Online business development strategies with proven & consistent results.  With over 20 years of insightful,  proven & practical business development initiatives with hundreds of online tools, templates, and insights in her kitbag.  Paula can market on a shoestring budget and help companies & or individuals understand how to set up online tools (many free), streamline process & assist you with your online marketing.  Discover that you can punch more than your weight when you plan before you post.  Paula has extensive experience in developing & implementing effective simple online systems & developing creative client-focused solutions for companies recently working with Uni of Newcastle, eftpos Payments Australia & Valley Industries bespoke projects.

Her work assisted CEO’s and managing partners assisted Swaab Attorneys, Makinson & d’Apice and Curwoods Lawyers to significantly increase to become multi-million dollar practices.  All three firms saw growth during and significant growth utilising some of the systems Paula implemented.  Paula loves inspiring, supporting, coaching & driving you & your team to implement effective online solutions.

Watch Now On-Demand >>> Free Tools for Business Development

Connect with Paula on LinkedIn

Click here – Webinars

  • Marketing Guru Series
  • Doing Business Digitally
  • 90 Day Action Planning

Specialties: Online Digital Specialist, Social Media & Video Production Studio • content provider & publisher CPD for ME (lawyers, accountants and advisors) • Marketing Guru Program • 90 day business development plans • Online Marketing Workshops • word of mouth referral programs •  focused practical business sustainability strategy & planning • implement reporting tools and analysis • client relationship development • coach • marketing on a shoe string & sales strategies to close business • client reviews • event development concept to completion • driving business sales • supplier negotiation • maximising profits • business obtaining more word of mouth referrals • presentation training • social media

Testimonials

“We recently engaged Paula to help with our firm CPD, SEO and staff training. Energetic, professional and offering a perspective that is otherwise not available in the legal space. Great product, great service. We will be continuing the chat. Thanks Paula.” – Dennis Danaher – danaher legal

90 day action plan is my top CPD pick for 2018. It’s so useful to be able to discuss your situation with Paula. I came away with some excellent suggestions to improve my practice.” Michael Leahy – sole practitioner

“Session provided great ideas how we could market our practice using technology.  We were able to identify our next 90 days goals with specific tasks to achieve our outcomes, all on one page, simple & easy.” Delene Bumberg, lewis king blumberg

“Paula has an impressive knowledge of marketing and superb organisational skills. She expertly guided me and left me with some marketing tips that proved to be highly effective. I would be delighted to work again with Paula.”  Dr Michelle Sharpe, barrister

“Practical learning that you can implement in your law firm immediately and make a difference. It has worked for me in marketing my firm and running my business. I thank Paula Gilmour for her help.” Michael Pobi, Pobi Lawyers

“Paula is very organised, approachable and knowledgeable. Our Skype sessions after work hours were invaluable. I enjoy the variety of the seminars that she offers and the flexibility. Paula provides an excellent service and I recommend her to my colleagues and friends.” Elena Koulikov, sole practitioner

“Tremendous assistance to me in helping me develop my business plan, relationships with my clients and in better understanding their needs and goals. Paula is a delight to work with, and has vitality and energy about her which is contagious and is appreciated not only by me but other partners at the firm and also by my clients and business contacts.”  Richard Ottley, Swaab Attorneys

“Paula has re-engineered almost our entire marketing function and the associated processes. She has helped partners conceptualise and implement their own marketing plans, streamlined our marketing spend, and added purpose and clarity to our business development efforts.” Bronwyn Pott former CEO Swaab Attorneys

“Paula brought her great strategic, business development, client services, and marketing skills to our firm and provided a level of professionalism that we had not experienced beforehand.” Bill d’Apice, Makinson d’Apice

By |February 23rd, 2017|Experts|Comments Off on Paula Gilmour | CPD for Me

Linden Barnes | NSW Law Society

WATCH NOW  – Ethical Issues << preview session >>
 

Linden Barnes has been an ethics solicitor with the Law Society for 6 years, following a career in insurance litigation and inhouse corporate roles. She deals with ethical issues including conflicts, confidentiality and officer of court obligations, both through telephone guidance services and also presentations and publications.

By |February 23rd, 2017|Experts|Comments Off on Linden Barnes | NSW Law Society

Dr Suresh Hungenahally | Cyber Security Expert

CLICK HERE  to subscribe to 2019 Cyber Security Update  recorded webinar on demand 24/7 & on any device 

 

Dr. Suresh Hungenahally is an experienced IT executive and proven leader with 20 years of experience in senior roles both in the public and private sector. He has delivered business and technology value add by aligning IT and business goals and outcomes.

As an ex-CIO and CTO he has experience managing multiple simultaneous projects with varying degrees of complexity and interdependent priorities and deliverables. He possesses a sound understanding of both IT and business operations. He has conducted architecture and systems audits at all levels – Enterprise, Systems, Application, integration, code and infrastructure for large corporations including, Telstra, Toll Holdings, National Australia Bank, Department of Defence, ATO, Victorian Govt. Qld Govt, Brisbane City council and Tarong Energy.

Monash University Project Manager Business Intelligence Project
Value Chain International General manager Global customer Services
Capgemini Senior Manager, Project Manager and Chief Enterprise Architect
Alinta Limited Strategist and Principal Architect
National Australia Bank Global Compliance Solution Basel
Telstra Corporation Architect Commercial Vendor and Transition Manager
KPMG Consulting Practice manager EAI AAD
Toll Holdings Senior Business and systems
HCI Chief Executive Officer/Principal
Traffion Technologies Chief Technology Officer
Cendant Australasia Chief Information Officer
Brisbane City Council Principal Planner IT
Tarong energy Queensland Government IT Architect
Griffith University Senior Consultant Asst. Professor – Director (SRL, SSAT labs)

PhD Information & Communication Technologies Griffith University. Australia 1997 MSc Electrical & Biomedical Engineering University of Saskatchewan. Canada 1988 BE Electronic and Communication Engineering Bangalore University. India 1984 Graduate Certificate in Higher Education Griffith University. Australia 1994

Specialties:Telecommunications, Transport-logistics, Education, IT, Utilities, Defence, Financial Services and Government

IT Governance, auditing, compliance and analysis
Strategic and effective IT management
IT investment analysis and risk management
Shareholder and Stakeholder Value add by Business-IT alignment
IT sourcing, IT value add, relentless delivery and cost-cutting
Chief Information and Technology Officer
Strategic IT planning and implementation Solution architecture

By |February 23rd, 2017|Experts|Comments Off on Dr Suresh Hungenahally | Cyber Security Expert

Fiona Newton | Productive

CLICK HERE  to subscribe to Declutter Your Inbox recorded webinar on demand 24/7 & on any device

Fiona has 15 years experience in the training and industry, helping staff at all levels of an organisation be more effective and productive in their roles! She has a unique approach to managing time, managing email and using technology to be more effective.

Renowned for being an inspiring speaker and trainer, Fiona shares her personal insights and experience to help others, whether it’s with practical advice or shared wisdom. With every presentation and training session, Fiona aims to ensure her audience takes away useful insights, inspiration and tips that will help them succeed in their career or business.

Fiona is particularly passionate about giving people back their life and finding balance!

At Productive, Fiona manages a highly engaging team of corporate trainers and consultants offering high quality professional development programs and sessions to help people work smarter not harder.

By |February 23rd, 2017|Experts|Comments Off on Fiona Newton | Productive

Phil Brewin | NevettFord Melbourne

WATCH NOW – Dismissing an Employee – What Professional Advisers Need to Know << preview session >>
Philip is a Director and part of the leadership team for the firm.

Philip leads the Litigation and Workplace Relations Law Practice Group for the firm and is an Accredited Specialist in Workplace Relations.

Philip provides commercial litigation, employment and workplace relations legal advice to our […]

By |February 23rd, 2017|Experts|Comments Off on Phil Brewin | NevettFord Melbourne

Richard Wilson | Bendelta

WATCH NOW – Strategy for Law Firms  <<preview session >>
Richard is a Principal Consultant for Bendelta and head of Melbourne, with a background in leadership development, strategy and transformation. With areas of related expertise in the human capital and management consulting arena, Richard has focused on assisting clients to build solutions that integrate business goals with sustainable people development.

Richard […]

By |February 23rd, 2017|Experts|Comments Off on Richard Wilson | Bendelta

Rachael Sutton | Holman Webb

WATCH NOW – Managing Injured Workers with Psychological Injuries << preview session >>
Rachael Sutton is a Partner in the Holman Web Workplace Relations group and has nearly 20 years’ experience in employment and workers compensation. She has assisted many businesses and corporations manage their workplace relations and has particular experience in advising and providing services across industries including: Aged care, local […]

By |February 23rd, 2017|Experts|Comments Off on Rachael Sutton | Holman Webb

Mark Sheller | Holman Webb

WATCH NOW – Demystifying Proximate Cause << preview session >>
For over 30 years Mark has acted for insurers and insureds in a wide variety of indemnity and commercial disputes. Mark has been involved in many of the leading professional indemnity and Australian insurance law cases, most recently in 2016 the decision of the Federal Court of Australia in […]

By |February 23rd, 2017|Experts|Comments Off on Mark Sheller | Holman Webb