Introduction to Change Management (2019)

Preview:

In this session, Therese Linton, Founder and Principal Consultant at The BASALT Group, will cover the increasingly respected field of change management. Change management is both a profession and a set of disciplines that ensure the successful delivery of business outcomes arising from major projects, regulatory reform, mergers, process and system changes.

It covers the basic change management skills that are expected of all new change managers, as well as business managers, consultants and advisers. This practical session includes – introduction to change management; stakeholder impact analysis and expectation management; the role of change leaders; and the three core delivery areas of communication, training and engagement.

The field of change management is vast and takes years of formal training and on the job experience to become truly competent. Change Management is a profession with formal certification, as well as a set of skills that can be applied by any manager to improve the successful delivery of results by reducing the change adoption timeframe. It is the application of frameworks, tools and techniques to change based activities to deliver business outcomes.

Increasingly, business managers, team leaders and consultants are expected to be competent leaders of change – this module is designed for this audience.

If this particular educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) “unit” for each hour of attendance, refreshment breaks not included.

Learning Outcomes:

INTRODUCE foundation change project management concepts
ESTABLISH the importance of the change sponsor, change leader and change manager
UNDERSTAND how to address concerns to avoid resistance
CONSIDER individual and project-based change processes
ESTABLISH frameworks to deliver change related activities
UNDERSTAND the factors that improve the return on investment for projects

About your Speaker: Therese Linton – The BASALT Group

Therese Linton is a leading global expert in legal project management and actively works with Law firms and in-house legal teams to transform their approach to delivering legal outcomes. Over the last decade, she has worked with thousands of lawyers to develop groundbreaking Legal Project Management frameworks and introduce innovative ways of working that delights clients, reduces stress, improves work-life balance and leads to better legal outcomes

She is a highly competent project delivery professional and academic with over 25 years’ experience in project management related roles covering the IT, Banking and Finance, Telecommunications, Manufacturing and Legal sectors.